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Refund Policy

Your satisfaction is our priority. We offer a 7-day money-back guarantee.

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7-Day Money-Back Guarantee

Try our software risk-free! If you're not completely satisfied within 7 days of purchase, we'll refund your moneyβ€”no questions asked.

βœ…Eligible for Refund
βœ“Request made within 7 days of purchase
βœ“Software or service not meeting your expectations
βœ“Technical issues preventing proper usage
βœ“Accidental duplicate purchase
βœ“Dissatisfaction with product performance
❌Not Eligible for Refund
βœ—Request made after 7-day period
βœ—Violation of Terms of Service
βœ—Account used for fraudulent activities
βœ—Failure to provide required documentation
βœ—Trading losses (market risk disclosure applies)

How to Request a Refund

1
Contact Us
Email us at support@ravexalgo.com within 7 days.
2
Provide Details
Include order number and reason for refund.
3
Review
We'll review within 24–48 hours.
4
Refund Issued
Refund processed within 1–7 business days.

Important Information

Refund Processing Time

Once approved, refunds are processed within 5–7 business days. The funds will be returned to your original payment method. Please note that it may take an additional 3–5 business days for the refund to appear in your account, depending on your bank or payment provider.

Partial Refunds

In certain circumstances, partial refunds may be issued. This typically applies when the service has been partially used, some features or benefits were applicable while others were not, or subscription was canceled mid-billing cycle.

Subscription Cancellations

For subscription-based services, you can cancel at any time. If cancelled within the 7-day refund period, you'll receive a full refund. After the 7-day period, no refund will be issued, but your service will continue until the end of the current billing cycle.

Trading Performance Disclaimer

Please note that refunds cannot be issued based on trading losses or poor trading performance. All trading involves risk, and past performance does not guarantee future results. Our refund policy covers product satisfaction and technical issues only.

Account Access

Upon refund approval, your access to the software or service will be immediately terminated. Any data or settings associated with your account will be deleted in accordance with our privacy policy.

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Need Help with a Refund?

Our support team is here to assist you. Contact us at support@ravexalgo.com and we'll respond within 24 hours.

Request a Refund

Last Updated: February 1, 2024