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Questions? Issues? Our support team is here 7 days a week.

We're here to help

Reach out via any channel below. For technical issues, use the Ticket system for faster response.

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support@ravexalgo.com
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Mon–Sun, 9am–9pm IST  ·  5 days
Mon–Fri, 10am–5pm GMT  ·  5 days  · ● Online Now
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Frequently Asked

Please check: • Spam / Promotions folder • Your email is typed correctly If still not received, contact support and we will resend it.
After successful payment: • Go to Dashboard → My Purchases • You will see your product with a Download button.
Sometimes payment confirmation takes 1–5 minutes. If it still doesn't show: • Refresh dashboard • Logout & login again If still missing, contact support with your payment ID.
Yes. We provide basic setup support including: • MT4/MT5 installation guidance • EA setup steps • Recommended settings
We don't sell VPS directly, but we can recommend VPS providers and guide you on how to set it up for 24/7 trading.
You can request account deletion by contacting support. Your data will be removed as per our privacy policy.
Withdrawals are usually processed within 24–72 hours. In some cases, it may take longer due to bank/verification delays.
You can contact support via: • Contact Form • Support Email Please include your Withdrawal ID for faster help.